Responsibilities:
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports
Testing and evaluating new technology;
Conducting electrical safety checks on computer equipment.
Technical skills
Organisational skills
Interpersonal skills
Communication skills
Patience
A meticulous and methodical nature
A logical mind
Capable of working well under pressure
Enthusiasm to be continually learning

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